Are you ready to kick your sales career into overdrive? Now is the perfect time to join our elite team of automotive sales consultants at Parker Toyota. This is a perfect opportunity for you to turn your sales skills, excellent customer service, and industry expertise into major profits. We are proud of our extensive in-house training program, where the focus is on knowing the product inside and out, not the hard sell. The Parker Automotive Group is a company committed to continuously improving its service to our customers, our employees, and our community.
Possess strong time management skills.
Willing to work in a team atmosphere.
Maintain high level of customer service and satisfaction.
Must possess a valid U.S. driver’s license and have a good driving record.
Must be willing to submit to background check and drug screenings.
Parker Toyota is currently seeking a part time Courtesy Driver for our rapidly expanding dealership! This the perfect entry level position for individuals looking to get a “foot in the door” in the automotive industry!
Our Courtesy Driver’s provided excellent customer service to all of our customers. They are able to drive and pick up our customers when the customers vehicle is in the service department. This is a perfect position for anyone who wants to provide outstanding customer service!
Maintain a high level of customer service and satisfaction.
Possess strong time management skills.
Must possess a valid Driver’s License and have a good driving record.
Must be willing to submit a background check and drug screenings.
The ideal candidate will have proficiency in the ability to work efficiently and effectively, to ensure that excellent customer service is given to our customers. The individual will report directly to the parts manager in the department.
Meet and assist the customer in a courteous and professional manner providing them with the information they need.
Answer telephone calls promptly and provide professional service ensuring the customer’s needs are met.
Maintain the parts department in a clean and organized manner.
Informing customers of any current specials.
Demonstrates behaviors consistent with the Parker Automotive beliefs in all interactions with customers and co-workers.
Minimum of 1-year of sales experience preferred.
Excellent customer service skills.
Professional work ethic and appearance.
Ability to work well in a high capacity environment.
The Shipping and Receiving Clerk will be responsible for shipping, deliveries and receiving parts orders.
Establish and maintain good working relationship with Wholesale and retail customers.
Ensure that all product is received accurately and completed in a timely manner.
Working knowledge of computers
Must be able to stand for long periods of time
Fork lift Certified is a plus, but not required
Must be able to lift 50lbs
Ability to multi-task in a fast-paced work environment
Strong organizational skills and detail oriented
Have a valid driver’s license
Must be able to pass background check and pre-employment drug screening
The Shipping and Receiving Clerk will be standing six to eight hours per shift. They will be lifting parts weighing up to 50 pounds. He/She must be comfortable using a fork lift on a daily basis. He/She will be exposed to noise, dust, exhaust fumes, and other hazardous and nonhazardous materials.
Parker Toyota is looking for a mature Part-Time Receptionist to add to our team. The Receptionist position handles customer calls and directs them to the appropriate person/department. Some Administrative Assistant duties will be performed as well.
May require weekends and evenings.
Answering phones in a professional and pleasant manner.
Distribute phone calls to the correct individual.
Take messages and make sure that they are clearly documented and legible.
Light clerical work and computer work
1+ year of customer service
Must be customer service focused, friendly, enthusiastic and dependable.
Must be able to work independently and stay focused while at work.
Must be able to multi-task.
Attention to detail
Must be able to pass a background check and drug screening
The ASM is the dealerships first-line customer-relations and service sale representative. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting pre-determined service sales objectives and the thorough and accurate performance of designated administrative activities.
Maintain a high level of cleanliness, grooming and uniform appearance.
Conduct all business with sincerity, honesty and genuine concern for the customers.
Promptly meet and greet service customers in a friendly and courteous manner.
Listen to customer’s reason(s) for bringing their vehicle to the service department.
Offer a logical diagnostic service(s) or repair(s) to satisfy customer’s problem(s).
Provide accurate estimates for all services or repairs sold.
Handle minor customer complaints and/or misunderstandings with courtesy and tact.
Make policy adjustments within the guidelines and budgets determined by management.
Sell the proper repairs and/or series responsive to customer’s perceived needs.
Present a service menu of recommended maintenance services to evert service customer.
Make a genuine effort to offer the maintenance services due on every service customer’s vehicle
Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate price source and labor pricing guides.
Meet or exceed sales objectives set by management.
Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
Maintain communication with the technical staff regarding job status changes.
Remain continuously posted on the shop’s work load to determine what kind of work the shop can quickly accommodate.
Confirm service appointments by telephone the day before the customer’s scheduled arrival.
Contact service customers when their vehicle’s work is finished.
Properly, thoroughly, and legibly write repaid orders for the categories of work designated by management.
Maintain a production scheduling form (route sheet) on an accurate and continuous basis.
Properly document repair order changed.
Carefully inspect every finished repair order for proper completion, pricing accuracy, and legibility.
Document flat rate time or the required time-keeping according to the service department and/or warranty procedures.
Maintain a record of carryover vehicles.
Maintain a record of special order parts status.
Perform other specific administration functions as directed by service management.
The General Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
Duties and Responsibilities:
Receive repair orders from Service Group Leader and perform work as outlined with efficiency and accuracy
Diagnose cause of any malfunction and perform repair
Communicate with parts department to obtain needed parts
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Advise Service Advisor immediately if additional safety or service work is required
Document work performed
Keep abreast of factory technical bulletins
Keep shop area neat and clean and be able to account for all dealership-owned tools at all times
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes
Road-test vehicles to quality-check work performed
Ability to read and comprehend instructions and information. ASE certification preferred. General mechanical skills. Valid driver’s license and a good driving record. Manual dexterity. Good judgment.
The Technician will stand six to eight hours per shift, lift parts weighing up to 50 pounds, and use hoist and test equipment as needed. She/he will use hand and power tools. She/he will be exposed to noise, dust, exhaust fumes, and other hazardous and nonhazardous materials. Road-testing of vehicles may also be required. The Technician will be required to wear a dealership uniform.